Last updated: November 2026
We want you to love wearing the mission. Because every item is printed specifically for you, we handle returns a little differently from a traditional store.
Damaged, defective or wrong items
If your item arrives damaged, has a printing defect, or isn’t what you ordered, email us within 30 days of delivery with your order number and a photo of the problem. We’ll send a free replacement or issue a full refund, whichever you prefer.
Size and change-of-mind returns
Because each piece is made to order, we can’t accept returns or exchanges for change of mind or the wrong size. Please check the size options carefully before ordering, and email us if you have any questions about fit.
Cancellations
You can cancel an order within 24 hours of placing it by emailing us. After that, your item may already be in production.
Refunds
Approved refunds go back to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.
How to start a request
Email hamzalutaf@unifymission.com with:
- Your order number
- A short description of the issue
- A photo of the item and label, if it’s damaged or defective